Cv991 Terms and Conditions — Please read before use

These terms and conditions apply to the cv991 website and all associated services. "cv991", "we", and "our" refer to the entity operating this platform. "You", "user", and "member" refer to any person who uses the cv991 platform.

Cv991 is an online gaming and betting platform operating under an international license. cv991 reserves the right to update these terms and conditions at any time. Members will be notified of any changes to the extent reasonably possible.

• By using this platform, you acknowledge that you will comply with all applicable laws and regulations.
• Cv991 reserves the right to suspend or close any member's account for any reason.
• These terms and conditions are written in Bengali, which is the authoritative version.
• It is the member's own responsibility to review these terms and conditions on a regular basis.

A personal account is required to access gaming features on cv991. Providing accurate and truthful information at the time of registration is mandatory. Accounts created with false information will be terminated, and any deposited funds may be forfeited.

• Each individual may register only one account. Multiple accounts for the same person are strictly prohibited.
• Keeping your account password confidential is your responsibility. Your password must not be shared with any third party.
• Any unauthorised access to your account must be reported to cv991 Support immediately.
• The account holder is solely responsible for all activity on their account.
• The phone number and email address provided at registration must be verified.
• Failure to respond to a KYC (Know Your Customer) verification request in a timely manner may result in temporary account suspension.

Cv991 is an adults-only gaming platform. Registration, gaming, or betting by anyone under the age of 18 is strictly prohibited. cv991 follows a rigorous verification process to prevent underage gaming.

• When opening an account, you must confirm that you are 18 years of age or older.
• Cv991 may request age verification via national ID or passport at any time.
• Any account found to belong to a minor will be terminated immediately.
• Residents of regions where online gaming is prohibited by law are not permitted to use this platform.

Deposits and withdrawals on cv991 are available via bKash, Nagad, and Rocket. All financial transactions are conducted in Bangladesh Taka (BDT). cv991 ensures that every transaction is secure and protected through SSL encryption.

• Minimum deposit amount: BDT 500.
• Minimum withdrawal amount: BDT 500.
• Withdrawal requests are typically processed within 24 hours, though additional time may be required for verification in some cases.
• Withdrawals must be made to the same payment method used for the deposit.
• If a suspicious transaction is detected, cv991 may place a hold on withdrawals until the investigation is complete.
• Using the platform for money laundering or fraudulent purposes is strictly prohibited and will be subject to legal action.
• Deposits and withdrawals using third-party payment accounts are not permitted.

Eligibility requirements must be met to claim cv991 bonuses and promotions. Each bonus offer has its own wagering requirements and validity period, which are clearly stated on the relevant promotions page.

• The welcome bonus applies only to a new member's first deposit.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• If a bonus is claimed and subsequently misused, it will be cancelled.
• Any attempt to claim bonuses through multiple accounts will result in both accounts being terminated.
• Cv991 reserves the right to modify, suspend, or cancel any bonus offer.
• Terms for reload bonuses, cashback, and other promotions are determined separately.
• Expired bonuses will be cancelled automatically.

Cv991 offers Sports Betting, Live Casino, slots, and e-sports betting. Each category has its own rules, detailed on the platform. All game outcomes are determined by a Random Number Generator (RNG) and audited by an independent third party.

• Betting odds are subject to change at any time. The odds applicable at the time a bet is confirmed are final.
• Live betting odds change rapidly once a match begins; cv991 is not responsible for such fluctuations.
• Cv991 reserves the right to void any bets placed as a result of a technical error.
• Any attempt to win through match fixing or other dishonest means will result in account termination.
• Placing bets on the same event from multiple accounts is prohibited.
• Maximum bet limits may vary depending on the specific game and market.

Cv991 places responsible gaming at the top of its priorities. Gaming should be a form of entertainment — not a source of financial stress or personal hardship. We encourage all members to play mindfully and within their means.

• You can set your own deposit limits, betting limits, and session time limits.
• If you feel you may be developing a gaming addiction, please use the self-exclusion feature.
• If cv991 detects any suspicious gaming behaviour, the member will be alerted and offered support where necessary.
• We strongly advise against gaming while experiencing financial difficulties.

For more information, please visit our Responsible Gaming View Page.

Cv991 is committed to protecting your personal information. We collect, store, and use your data in accordance with international data protection standards. Your information is never sold to third parties.

• Information provided during registration is used solely for service delivery and verification purposes.
• Cv991 may be required to disclose information to the relevant authorities when legally obligated to do so.
• All transactions and personal data are secured with SSL encryption.

For more details, visit our Privacy Policy Read Page.

Cv991 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these terms and conditions.
• Registering with false information.
• Operating multiple accounts.
• Attempting to abuse bonuses or commit fraud.
• Threatening or abusive behaviour toward other members or staff.
• Extended periods of account inactivity.

Upon account closure, cv991 will consider refunding any remaining valid balance, provided that all applicable bonus conditions have been met.

For any dispute or complaint, please contact the cv991 customer support team in the first instance. Our team will endeavour to resolve every complaint within 48 hours.

• A formal resolution will be provided within 30 days of the date a complaint is submitted.
• In disputes relating to game outcomes, the RNG audit report will be considered final.
• Transaction logs will be used as evidence in the event of a financial dispute.
• In the event of a dispute, cv991's decision shall be considered final.

Cv991 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or an on-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• It is the member's responsibility to visit this page regularly and stay informed of any updates.
• Members may close their account if they do not agree to the updated terms and conditions.
• The date of any changes will be noted in the "Last Updated" section at the top of this page.